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How Chatbots Are Changing the eCommerce Industry

How Chatbots Are Changing the eCommerce Industry – One of eCommerce’s most fundamental lessons is that you need to stay ahead of the trend. This is why you need to constantly ask “what’s next?” for your customers’ needs.

Since consumer behaviour changes what feels like every minute, it’s not smart to get fixed on what’s worked in the good ol’ days — and what you guess will work in the future. Staying one step ahead is often the difference between a business that sinks and a business that swims. 

This may come as a shock, but selling online is about the relationships you build from great service — and that never changes. It’s simply a matter of meeting customers when and where it matters. 

Read the full article on ManyChat

Beven Spangenberg

Hi and welcome, my name is Beven founder @ DigitalStartup where we offer great results in the online marketing sector. As for me, I started out selling online products to offline clients in 2004, it comes as no surprise that 11 years later I would found a company offering solutions to businesses with local interests. Let's meet for a digital coffee sometime, you can book me here:


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